Glee wants you to love your new jewelry, so please do not hesitate to contact us with any questions about sizing, color, or materials before you place your order. (see our “about us” page for product information)

RETURNS/EXCHANGES

To be eligible for a return/exchange, your item must be unused and in its original packaging.

A proof of purchase is required before Glee will consider an item for return/exchange. Please be advised that if a proof of purchase is not available we will not be able to process the return/exchange.

Please be advised that Glee’s shipping costs are non-refundable and that the customer is responsible for any shipping costs for returns and exchanges.


Return Process:
1. Email customer service (info@getglee.com) with the subject line “Return” or “Exchange” within 7 days of receiving your order. Please include the reason for your return in the email (including a photo is strongly recommended)

2. Glee will review your return and provide you with further instructions.

3. The customer is responsible for shipping the items back to Glee in its original packaging with the return code either written on the box or included in the package. The customer pays any shipping fees (including customs fees, etc) for returns.

4. Once Glee has received the package (postmarked within 7 days of email sent with RA code) please allow for 1-2 days for processing.

Please send all returns/exchanges to:

Glee Jewelry
3-416 Garbally Rd
Victoria B.C., CA
V8T 2K1


When shipping back returns, we strongly recommend you obtain proof of posting and a tracking number. Glee will cannot accept responsibility for lost parcels.